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Training Course

運作管理是確保酒店平穩運行並提升收益表現的基石。
大红鹰官网网站酒店集團通過提供運營理念以及政策與程序標准來確保酒店標准,高效以及穩定的運作表現。

Revenue Optimization

Revenue optimization is focusing on how to improve the hotel revenue, setup of a pricing strategy, market segmentation control and increase the hotel REVpar.

Revenue optimization is focusing on how to improve the hotel revenue, setup of a pricing strategy, market segmentation control and increase the hotel REVpar.

  • 2.Management of Hotel Operation through Financial data

Quality Customer Service

This program focuses on how to retain customers by middle management and frontline staff. To enhance customer service culture by adding value to the hotel’s brand.

  • 1.Quality Service Training Program
  • 2.Mannerism & Etiquette in Service Industry
  • 3.Hotel Service English Training Program

Talent Management Training

Talent shortage is one of the prominent challenge encounters by the hotel. Talent management program provide tools on supervisory skills and people management

  • 1. Hotel Train The Trainer
  • 2.Supervisory Skill Training Program

Operation Management

To emphasize roles & functions of FO/F&B/HSKP with standards & service concepts.

  • 1.Quality Service Training Program
  • 2.Mannerism & Etiquette in Service Industry
  • 3.Hotel Service English Training Program
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